Privacy policy

Last Updated: July 2026

Welcome to ITYSOLES ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit itysoles.com or make a purchase from us.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website:

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Shipping & Billing Address
  • Payment Information (processed securely by our payment partners)
  • Order History

Automatically Collected Information

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Provide customer support.
  • Send order confirmations and shipping updates.
  • Respond to inquiries and requests.
  • Improve our products and services.
  • Prevent fraud and unauthorized transactions.
  • Personalize your shopping experience.
  • Send promotional emails, newsletters, and offers (only if you opt in).

3. Payment Information

We do not store your complete debit card, credit card, or banking information.

Payments are securely processed through trusted third-party payment gateways that comply with industry security standards.

4. Cookies

We use cookies and similar technologies to:

  • Improve website performance.
  • Remember your preferences.
  • Analyze website traffic.
  • Provide a better shopping experience.
  • Show relevant advertisements and promotions.

You may disable cookies through your browser settings, although some website features may not function properly.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third parties such as:

  • Courier and logistics partners
  • Payment gateway providers
  • Marketing and email service providers
  • Analytics providers
  • Government authorities when required by law

These partners receive only the information necessary to perform their services.

6. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Marketing Communications

If you subscribe to our newsletter or promotional updates, we may send you:

  • New product launches
  • Exclusive offers
  • Collector updates
  • Limited edition announcements

You can unsubscribe at any time by clicking the "Unsubscribe" link in our emails or contacting us directly.

8. Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment gateways, shipping providers, analytics tools, or social media platforms.

We are not responsible for the privacy practices or content of these third-party services.

9. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information.
  • Request corrections to inaccurate information.
  • Request deletion of your personal data.
  • Withdraw consent for marketing communications.
  • Request details of the information we hold about you.

To exercise these rights, please contact us using the information below.

10. Children's Privacy

Our website is not intended for individuals under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from children.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

The updated version will always be available on this page with the revised "Last Updated" date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

ITYSOLES

Website: https://itysoles.com

Email: support@itysoles.com

Phone: +91 60017 35381

Thank you for trusting ITYSOLES. We are committed to protecting your privacy and providing a secure shopping experience for every collector.