Terms of service

Last Updated: July 2026

Welcome to ITYSOLES ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of itysoles.com and the purchase of products from our website.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. About ITYSOLES

ITYSOLES is an online retailer specializing in die-cast collectibles, scale models, dioramas, display garages, collector accessories, and related hobby products.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
  • You agree to provide accurate and complete information when placing an order.
  • You will use this website only for lawful purposes.

3. Products & Availability

We strive to display our products, descriptions, and images as accurately as possible. However:

  • Product colors may vary slightly depending on your screen settings.
  • Product availability is subject to stock.
  • We reserve the right to discontinue or modify products without prior notice.

4. Pricing

  • All prices displayed on our website are in Indian Rupees (INR).
  • Prices are inclusive of applicable taxes unless otherwise stated.
  • We reserve the right to change prices at any time without prior notice.

If an order has already been confirmed, the price at the time of purchase will apply.

5. Orders

After placing an order:

  • You will receive an order confirmation via email or SMS.
  • Acceptance of your order occurs only after it has been processed and dispatched.
  • We reserve the right to cancel or refuse any order due to pricing errors, suspected fraud, stock unavailability, or any other legitimate reason.

6. Payments

We accept payments through secure and trusted payment gateways.

Accepted payment methods may include:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Wallets
  • Other payment options displayed during checkout

ITYSOLES does not store your complete payment information.

7. Shipping & Delivery

  • Delivery timelines are estimates and may vary depending on location and courier services.
  • Delays caused by weather, natural disasters, courier issues, or other unforeseen circumstances are beyond our control.
  • Customers are responsible for providing accurate shipping information.

8. Returns & Refunds

Our Return & Refund Policy forms part of these Terms of Service.

Key points include:

  • 7-day return policy from the date of delivery.
  • Refunds are processed after inspection of returned items.
  • Refunds generally take 3 to 15 business days to reflect in your original payment method.

Please refer to our Return & Refund Policy for complete details.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Website design
  • Images
  • Product descriptions
  • Graphics
  • Icons
  • Text
  • Layouts

is the property of ITYSOLES or its respective licensors and is protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any content without prior written permission.

10. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to our systems.
  • Upload malicious software or harmful code.
  • Interfere with the website's operation.
  • Misuse our services or engage in fraudulent activities.

11. Limitation of Liability

To the fullest extent permitted by law, ITYSOLES shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of the website.
  • Purchase or use of products.
  • Website downtime.
  • Delivery delays beyond our reasonable control.
  • Third-party service failures.

Our maximum liability shall not exceed the amount paid for the product in question.

12. Warranty Disclaimer

Unless otherwise specified, all products are sold "as is."

ITYSOLES does not make any warranties beyond those required under applicable law.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in India.

15. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon posting on this page. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

ITYSOLES

Website: https://itysoles.com

Email: support@itysoles.com

Phone: +91 60017 35381

Thank you for choosing ITYSOLES. We appreciate your trust and look forward to serving collectors with genuine products and exceptional service.